Contents Listing - Articles & Features in this issue
PECIAL FEATURES ENHANCING CUSTOMER EXPERIENCE Refurbishment is about more than a major overhaul CARDIFF BUS TURNS A CORNER Largest Welsh municipal puts recent past behind it PRESTON BUS a€ COMPANY IN TRANSITION Rotala ownership focuses on customer service THE FINAL JOURNEY Bob Hind completes his nostalgic travels IT RUNS LIKE CLOCKWORK In praise of the Swiss and their public transport REGULARS COMMENT Whata€ s the problem with BRT? NEWS Arriva evicted from Luton Airport; RATP buys Selwyns; new bus stations; First cuts again in Northampton; Transdeva€ s Olympian running day INSIDE TRACK Roger French joins our team of industry insiders GLOBAL NEWS Optare seeks German sales partner; Arriva to take over from Transdev in six countries; Aldi enters German coach market IN LONDON Temporary arrangements at London Bridge MILLARa€ S TALES Foylea€ s Routemaster spoils authenticity PUBLICITY MATTERS Is Dorset delivering? SERVICE EXTRA On-board congestion PICTUREVIEW Whiteout Yorkshire FENTON FILE A Berkhof Excellence-bodied Leyland Tiger YOU WRITE Driver CPC and schoolbus provision PRESERVATION UPDATE Easter rallies and running days FLEET NEWS ENGLAND & WALES Compiled by John G. Lidstone FLEET NEWS SCOTLAND Compiled by Sandy Macdonald FLEET NEWS IRELAND Compiled by G. Irvine Millar and Ian Molloy REVIEWS Some of the latest books to come our way
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