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Table of Contents

NOTE:
For a more general understanding of the Magazine Exchange marketplace - in particular what you are buying and from whom - be sure to view the
Buying Back Issues and Buying Digital Issues
Guides before making a purchase

  • Website Conditions of Use
  • Privacy Policy (inc. Cookie Policy)
  • Returns and Refund Policy
  • (Click links above to jump to that page)


    Privacy Policy

    This privacy policy explains how Magazine Exchange uses and protects the information about yourself that you may enter into this website whilst using it.

    Magazine Exchange is committed to ensuring that your privacy is protected and we aim to be fully compliant with GDPR and all other relevant legislation. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy policy.

    Magazine Exchange may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2018.


    What we collect

    We may collect the following information:

  • Name.

  • Contact information including postal & email addresses, and phone numbers.

  • Details of items you have ordered or are looking for, and of topics in which you are interested.


  • What we do with the information we gather

    We require this information to understand your needs and provide you with a good service, and in particular for the following reasons:

  • Internal record keeping.

  • To improve our services or to change the range of products we offer.

  • If you have opened a Seller account on the website, and if you have given us permission to do so, we may periodically send you marketing or instructional emails related to the operation of your account.

  • If you have given us your information as a customer we will NOT send you marketing emails of any sort, only transactional emails (receipt emails, despatch notification emails, password recovery emails and so on) directly related to specific requests or transactions you have initiated.

  • Security

    We will ensure your information is kept securely and in accordance with legal requirements and have put in place suitable physical, electronic and managerial procedures to prevent any unauthorised access or disclosure.

    Cookies

    A cookie is a small file which asks permission to be placed on your computer's hard drive when you use the Magazine Exchange website. The cookie file does not contain your name or contact information and is used only to help analyse web traffic and to identify when a particular user is visiting a website by doing this cookies allow web applications to respond to users more as individuals and improve user experiences by remembering details of previous visits.

    More generally we also use other types of cookies to monitor which website pages are being used as a whole, analysis of which enables us to improve the site. We only use this information for statistical purposes, after which it is removed from the system.

    Overall, cookies help us provide you with a better website by drawing conclusions about which parts of the website people find most useful. They in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites

    Our website contains links to other websites related to the magazines we sell, and to the websites of advertisers. Once you leave the Magazine Exchange site, whether by using these links or by any other method, we do not have any control over the sites you may subsequently visit.

    Magazine Exchange cannot be responsible for the protection and privacy of any information which you provide whilst visiting other websites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

  • When registering to open a Seller account as an individual or as a publisher look for the box that you can click to give Magazine Exchange permission to send you occasional promotional, informational or instructional emails.

  • If, after having opened a Seller account, you choose to use the Payment Information form to send us your bank account details look out for the signature area you must complete to give Magazine Exchange permission to collect, store and use this information to send payments to you.

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at privacy@magazineexchange.co.uk You may also entirely close an account held with us, which will cause all of your personal data stored by us to be deleted.

  • We will not sell, distribute or lease your personal information to third parties unless required by law to do so.

    You may request details of personal information which we hold about you under the Data Protection Act and the General Data Protection Regulations. A small fee will be payable. If you would like a copy of the information held on you please write to Magazine Exchange, 64 Market Street, South Normanton, DE55 2EL, UK.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


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